Urban Property Compliance
Helpful answers.
Straightforward information before you book, enquire or apply.
Bookings & quotes
Which services can I book?
Domestic EPC, EICR, Gas Safety, PAT Testing and Floor Plans have booking forms. Other services start with a tailored quote.
Is the starting price the final price?
It depends on the property and scope. The form shows an indicative estimate where the pricing rules are known; other requests need a quote.
Does choosing a date confirm a visit?
No. Preferred dates and time windows remain requests until the arrangements are confirmed.
Visits & reports
What should I prepare?
Arrange access, provide accurate property details and share relevant previous reports. Each service page includes a preparation checklist.
Will all services happen together?
A package simplifies the request, but visits may be separate depending on the professionals and availability.
Are repairs included in an inspection?
Not automatically. Follow-up investigations, repairs and additional work need an agreed scope.
Accounts & applications
Where are my existing records?
Use the existing UPC customer or assessor portal. Use your existing sign-in details.
Does an application activate an assessor account?
No. Documents, service scope and fees need review before an application can be approved.
Still have a question?
Share the property details or booking reference.
Do you work outside London?
London is UPC’s main service area. Larger projects and portfolios outside London may be managed by arrangement after the locations, scope, travel and availability are reviewed.