Describe the instruction
Send the address, property type and reason for needing an EPC. For several homes, list the addresses individually and use the portfolio enquiry route.
Selling, letting or planning improvements? Arrange an EPC with UPC and build a clearer picture of the home’s assessed energy performance. For an address in Merton, start with the full postcode and the details that matter to your instruction.
For an address in Wimbledon, Mitcham, Morden or elsewhere in Merton, the useful starting point is the property itself. Plan who will attend, how the professional will enter and which spaces need to be accessible. Raise any constraints that could affect testing or assessment before the visit.
The visit starts with the individual dwelling: its layout, construction and the systems that heat it. Records for insulation, windows, heating and later improvements can help the assessor understand features that are not obvious during a normal inspection.
Keep the information for your Merton property together before you contact us: the precise address, existing records, access contact and reason for the visit. If the work is part of a larger project, explain the other planned tasks so we can help distinguish the immediate instruction from any later services.
Send the address, property type and reason for needing an EPC. For several homes, list the addresses individually and use the portfolio enquiry route.
Agree access and gather the available building information before the assessor attends. Explain where any records are missing or relate to an earlier layout.
After assessment and lodgement, read the rating and recommendations together. Ask for clarification where needed and obtain appropriate advice before carrying out improvements.
Share your preferred timing and access needs. The team confirms arrangements against the scope and the professional’s availability.
Check the official register first to see what is already recorded for the property. Consider the existing certificate and any later changes before arranging a new assessment.
Use the commercial EPC enquiry route for non-domestic premises. The team needs to review the building and agree the assessment scope before confirming the instruction.
No. The certificate uses an assessment methodology to describe the building’s energy performance. Occupancy, energy prices, weather and the way the property is used affect actual bills.
Treat recommendations as a starting point for investigation. Suitability, ventilation, ownership permissions and any planning or building-control requirements need consideration before work begins.
UPC arranges property services independently. The official links below are provided to help you find current guidance; they do not represent an endorsement or a council-run booking service.
Refer to the linked official sources for the latest guidance. Appointment availability is confirmed for the full property postcode.
Choose the appropriate booking or enquiry route and tell us what you need. For several properties, send a portfolio request with the details for each address.