Describe the instruction
Send the address, property type and reason for needing an EPC. For several homes, list the addresses individually and use the portfolio enquiry route.
Selling, letting or planning improvements? Arrange an EPC with UPC and build a clearer picture of the home’s assessed energy performance. For an address in Ealing, start with the full postcode and the details that matter to your instruction.
For an address in Acton, Southall, Hanwell or elsewhere in Ealing, the useful starting point is the property itself. Explain whether the address is a whole house, a flat or part of a divided building. An older description may not reflect later conversions, separate entrances or changes to equipment.
The visit starts with the individual dwelling: its layout, construction and the systems that heat it. Records for insulation, windows, heating and later improvements can help the assessor understand features that are not obvious during a normal inspection.
Keep the information for your Ealing property together before you contact us: the precise address, existing records, access contact and reason for the visit. If the work is part of a larger project, explain the other planned tasks so we can help distinguish the immediate instruction from any later services.
Send the address, property type and reason for needing an EPC. For several homes, list the addresses individually and use the portfolio enquiry route.
Agree access and gather the available building information before the assessor attends. Explain where any records are missing or relate to an earlier layout.
After assessment and lodgement, read the rating and recommendations together. Ask for clarification where needed and obtain appropriate advice before carrying out improvements.
Use the current layout and equipment as the starting point. Share older documents as supporting information and explain any differences you know about.
Check the official register first to see what is already recorded for the property. Consider the existing certificate and any later changes before arranging a new assessment.
Use the commercial EPC enquiry route for non-domestic premises. The team needs to review the building and agree the assessment scope before confirming the instruction.
No. The certificate uses an assessment methodology to describe the building’s energy performance. Occupancy, energy prices, weather and the way the property is used affect actual bills.
Treat recommendations as a starting point for investigation. Suitability, ventilation, ownership permissions and any planning or building-control requirements need consideration before work begins.
UPC arranges property services independently. The official links below are provided to help you find current guidance; they do not represent an endorsement or a council-run booking service.
Refer to the linked official sources for the latest guidance. Appointment availability is confirmed for the full property postcode.
Choose the appropriate booking or enquiry route and tell us what you need. For several properties, send a portfolio request with the details for each address.